HairMD Clinical Product
HairMD Clinical Series products are cosmetic formulations developed to support hair and scalp care, including post‑transplant routines as advised by your physician. They are designed with carefully selected and, where applicable, patented cosmetic ingredients to help maintain scalp comfort, support the skin’s natural barrier, and promote a healthy‑looking appearance.
- May be included from the early post‑procedure period, following your surgeon’s guidance, to help keep the scalp calm and well cared for.
- Developed to support the appearance of hair density and thickness as part of a consistent routine; individual experiences may vary.
- Contains ingredients evaluated in cosmetic studies over defined usage periods (e.g., 30–90 days). Study conditions and results may not predict individual outcomes.
- Helps reduce the look and feel of redness and itching, supporting overall scalp comfort.
- pH‑balanced (approximately pH 6.0) to be gentle on the scalp and to help support the skin’s natural barrier.
- Formulated without petroleum‑derived ingredients and without parabens.
Dermatologists first evaluate the scalp and potential underlying causes in cases of localized hair shedding and provide medical guidance as needed. Within the cosmetic scope, HairMD products may accompany the care routine recommended by your physician, helping to support scalp comfort and a healthy‑looking hair appearance. Our products are not a substitute for medical treatment; please consult your dermatologist for diagnosis and treatment. Individual experiences may vary.
HairMD Clinical products are intended for adults and adolescents aged 12 years and older. For children under 12 years of age, use only on the advice of a physician. For external use only. If irritation occurs, discontinue use and consult a healthcare professional.
HairMD Clinical products are a hair and scalp care range formulated with plant stem cell–based ingredients, growth‑factor complexes, and carefully selected cosmetic actives. As advised by your physician, they may be included in post‑transplant/procedure care routines to help support scalp comfort, maintain the skin’s natural barrier, and promote a healthy‑looking appearance. Formulations are developed for sensitive use and are free from petroleum‑derived ingredients.
HairMD Clinical products are designed to support care routines during the post‑transplant period. As part of a consistent routine, they may help support hair and scalp care and contribute to a fuller, resilient‑looking appearance. All statements are within the scope of cosmetic use; individual experiences may vary.
HairMD Clinical is a registered trademark of the Elit Pharma and Elit Biotech GmbH group of companies.
Note: Cosmetic product. Not intended to diagnose, treat, cure, or prevent any disease or medical condition. Post‑procedure use should follow your physician’s guidance and the product instructions.
Please consult to your physician.
Formulated for regular, long‑term use as part of your hair and scalp care routine. After a hair transplant, usage for approximately 3–6 months may be considered, following your physician’s guidance and the product instructions. Cosmetic product; individual experiences may vary.
HairMD Clinical products are cosmetics,so it is sold without prescription.
HairMD Clinical products are formulated primarily with plant‑derived cosmetic ingredients. They are generally well tolerated in cosmetic use; however, individual sensitivities or irritation may occur. If an unexpected effect is observed, discontinue use and consult a healthcare professional.
Member - Account
As a Hairmd.de member, you can add your favorite products to your wishlist, write reviews for items you’ve purchased, track your order status, submit cancellation or return requests, and take advantage of exclusive promotions.
You can sign up for our website by clicking the “My Account” icon at the top right of the homepage or the “Register” icon at the bottom of the page.
You can also shop on our website without creating an account.
You can reset your password by clicking the “Forgot my password” button on the Member Login screen, which you can access by clicking the My Account icon in the upper right corner of the home page.
If you are unable to log in after completing your membership, you can request assistance by filling out the contact form on our website.
After logging in, you can access your account information from the “My Account” tab at the top right of the page, where you can change your membership information and password.
You cannot change your registered email address. However, you can register with a new email address.
After logging in, you can access your account information from the “My Account” tab at the top right of the page; you can change your registered address information or add a new address from the “My Address Book” section.
You can cancel your membership from the My Account section or by filling out the contact form on the contact page located at the bottom right of the home page.
Shopping
After creating your account and signing in, you can start shopping.
You can visit our website and shop from anywhere in the world.
You can access our website by downloading our mobile applications from your mobile browsers and ios and android devices.
Orders are paid only via PayPal.
After you create your membership, you can send an e-mail to info@hairmd.de to evaluate your corporate information, request corporate membership. You can also request assistance from customer services.
You can find detailed information in the “Product Features” section on the product pages. For different information requests, you can fill in the relevant form on the contact page and send it.
You can contact to the customer service to get information.
You can create a balance order and receive it when the product is ready.
You can contact to the customer service to get information.
You can have a gift package if you write your request in the note message section when ordering, your order will be made as a gift package.
If you give your consent while signing up to our website, you will be informed about the opportunities and developments on our website to your registered e-mail address. If you wish, you can register for the e-bulletin from the “Be Informed About Us” section on our homepage, without becoming a member.
Unfortunately, we do not have a store other than the Online Store.
Payment
You can shop with your debit card, credit card, or PayPal at www.hairmd.de.
In accordance with the seventh and eighth paragraphs of Article 26 of the Regulation on Bank Cards and Credit Cards published in the Official Gazette No. 26458, our online site operating in the cosmetics sector does not offer installment plans.
We do not offer cash on delivery.
Order & Delivery
After logging in, you can access your order information by clicking on the “My Account” button at the top right of the page.
Products purchased through www.hairmd.de are prepared within 1-3 business days and shipped to your address. During periods such as campaigns and inventory counts, the time it takes for your order to be prepared and delivered to the courier may be extended to 5-7 business days.
If the relevant products have not been shipped, you can submit your address change request by filling out the contact form on the contact page.
Shipments are made to every corner of the world from our shipping areas.
For orders under €150, shipping costs are added to the order, with an average shipping cost of €20. Shipping is free for orders over €150.
Shipping costs are determined by the relevant shipping companies and vary depending on the weight of the order. Products on our website are shipped free of charge.
You can request information and support by filling out the contact form on our website.
You can receive your order from the delivery person in exchange for a signature by showing your photo ID. When receiving your product, be sure to open the delivery box and make sure that the contents are complete and undamaged.
In case of any issues, return the product to the delivery person by providing them with a damage report. Our Customer Service department will assist you. If you are not present at the delivery address, your order will be delivered to the person at the delivery address after your photo ID has been verified and your signature has been obtained.
If you check your order and notice that you have not received your invoice, please ask the relevant staff member for it. If you have not received your invoice, please report the situation to our Customer Service department as soon as possible by filling out the contact form on our website and filing a report with the person in charge.
Cancellation & Refund
If the relevant products have not been shipped, you can submit your cancellation request within 24 hours by filling out the contact form on the Contact page. If your order has been shipped, it cannot be canceled. In this case, you can request a return after your order has been delivered to you, and the re-shipping costs will be borne by the customer.
The legal right of withdrawal and return period is 7 business days, provided that the return conditions are met.
You have the right to withdraw from the purchase within 7 business days of delivery of the products to you, without giving any reason. In order to exercise your right of withdrawal, you must notify us within 7 business days by telephone, email, or the contact form on the Contact page, and the product must be resalable in accordance with the Distance Selling Agreement.
You can submit your return request by clicking on the “Easy Return” button in the “My Orders” tab of your account. When exercising your right of withdrawal, the returned product(s) must be returned to Elit Biotech GmbH – DHL Cargo with a counter invoice. Shipping costs for returns not sent via the agreed shipping method are the responsibility of the BUYER.
Return Address: Sirius Business Park, Carl Reuther Straße 1, Building 230 68305 Mannheim, Germany Elit Biotech GmbH
Once the product(s) you wish to return have arrived at the return address and your request has been approved, your refund will be processed within 1 to 5 business days. The time it takes for your refund to appear in your account may vary depending on your bank's operating principles.
Security
The membership forms on Hairmd.de do not use the information provided during the sale of goods or services for any non-business purposes and do not sell it to third parties for non-business purposes.
Your credit card information is not stored by hairmd.de. The CVC2 (CVV) number on the back of your credit card provides extra security. You will be asked to enter this number when making a payment.
3D Secure is an identity verification system developed by Visa and MasterCard for secure online shopping. This system protects both cardholders and member merchants against internet fraud. The application developed for Visa credit cards is called “Verified by Visa,” while the application developed for MasterCard credit cards is called “SecureCode.”
www.hairmd.de
Contact: T:+49 621 430 85 858
WhatsApp: M:+49 152 59163263
